Returns - Refunds - Replacements & Cancellation

At Prakrat, all our products are handcrafted by traditional artisans from Madhya Pradesh, making each piece unique. An irregular weave, print, or stitch is not considered a defect, as handcrafted products naturally lack the consistent uniformity of machine-made items. Handloom products, by nature, embody a beautiful uncertainty in uniformity.

However, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your product, you can return it within the specified return window. We offer a 7-day return policy for all items purchased from Prakrat.com. Returns are accepted under the following conditions:

1. Unbroken Tag and Label: Items must be returned with the original tag and label intact.
2. Condition of Product: Items must be unused and in their original condition.
3. Damage or Defects: Returns are accepted only for damaged or defective products. Color and fabric mismatches with website photos are not considered valid reasons for return.

Return Process

1. Contact our customer service team at info@prakrat.com within 7 days of receiving your order.
2. Provide your order number and reason for the return.
3. Follow the instructions provided by our customer service team to ship the item back to us.

No Exchange Policy

Currently, we do not offer exchanges. Customers can only return products as per our return policy.